Reference

molli77 Privacy Policy for Your Account

Your account details, wallet records and device access are handled under the molli77 Privacy Policy, so you can understand what we collect before opening an account.

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CONTACT PATHS

Where Privacy Questions Meet Support

A clear contact path helps you ask about a privacy matter without repeating your account story across several teams. Use our account help channel when a phone verification record, login event or wallet status appears unfamiliar. Include the account identifier you can safely share, the relevant date, and whether the matter concerns DANA, OVO, GoPay, QRIS or a bank transfer. We use those details to locate the correct record and keep the request focused.

Team online

Account help channel

Ask us to check a phone verification event, unfamiliar login or account detail. Share only the minimum identifying data needed to locate your record, and never send a wallet PIN or password through the contact path.

Cashier privacy check

For a DANA, OVO, GoPay or QRIS receipt, tell us the payment method, amount reference shown to you and approximate time. We can compare the transaction record without asking you to disclose private wallet credentials.

Access request route

You can ask whether we hold a particular account or device record, request a correction, or ask about deletion where applicable. We may verify account ownership before making a change to protect your profile.

DATA PRACTICE

How We Keep Account Data Scoped

We apply the Privacy Policy through ordinary account operations rather than collecting details without a purpose.

Data we receive

We may receive your phone number, account details, login timestamps, device signals and payment references.

Cookies and sessions

Cookies or similar browser storage can keep a session active and remember basic choices on the device you use.

Account protection

Phone verification, login timestamps and device checks help us identify unusual access.

Retention decisions

We keep account, payment and support records for the period needed to operate the requested service, investigate disputes, protect accounts…

Your data requests

You can contact us to ask what account data we hold, request a correction, or ask how a record is…

Service providers

Limited data may reach payment, hosting or security providers when their service is needed for a requested account action.

Privacy Policy Answers for molli77

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover account creation, device access, wallet references, cookies, retention and requests for changes. If your question concerns a specific receipt or login event, use the contact path above and include the date and method so we can investigate the right record.

It covers account details, phone verification, login and device records, cookies, support messages and payment references. It also explains why we use those records, when limited sharing may occur, how retention is assessed and how you can request access or correction.

Phone verification helps confirm that the person requesting account access or a data change controls the registered account. It can also help us investigate an unfamiliar login. We use the verification result for account protection and do not need your DANA, OVO or GoPay password.

Yes. The policy covers payment references linked to QRIS, DANA, OVO, GoPay, bank transfer and virtual account activity. These records can show the selected method, reference and status so we can reconcile a cashier event without accessing private wallet credentials.

Device signals and login timestamps help identify unusual access, while cookies can preserve a session or basic browser choice. Clearing cookies may sign you out and prompt another verification step. We use these details for session operation, security checks and account support.

You can contact our account help channel to ask what data we hold or to request a correction. Please identify the account safely and describe the record concerned. We may verify ownership before responding, and some records may need to remain for operational or legal reasons.

Retention depends on why a record exists. Account, payment and support records may remain while needed for service operation, dispute handling, account protection or applicable duties. After those needs end, we assess the record for removal or further restricted storage.

Where local law permits, limited data may be shared with a payment, hosting or security provider when needed for a requested action or account protection. We do not send unrelated account history for a simple QRIS receipt check, and access remains subject to local law.

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